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Want to get started with Dropbox for Business? Get in touch with us for a no-obligation chat.

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Opening hours

Monday – Friday: 08.00 – 16.00

Sale

+47 33 29 10 00

Email

dropbox@ags.no

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Q&A

Establishment

Setting up the service is included when you choose AGS as your Dropbox reseller.

  • If you choose Start, we’ll set up your Dropbox environment ready for you to manage and set up users and folder structure yourself.
  • If you choose Standard or Plus , we include user setup, folder structure, migration and security setup in the creation.

If you choose AGS as your Dropbox provider, we’ll move your data from a local machine or server to the cloud free of charge up to 1TB if you choose Standard or Premium.

If you choose the Start subscription, we will of course help you migrate, but will invoice you for the time spent.

This means that AGS is one of two certified Dropbox Advanced Partners in Norway that meet Dropbox’s annual requirements for competence, delivery and customer satisfaction.

AGS has a dedicated team of advisors, technicians and support staff who have achieved Dropbox for Business certification covering support, security and basic knowledge of managing and using the solution.

Yes, the subscription has a 1-year commitment if you want the most affordable edition of the licenses.

  • The agreement is automatically renewed for 1 year at a time after the main period is over, unless you terminate the agreement.

Free support

  • All inquiries to the AGS IT partner regarding support for the Dropbox service are included in the Standard and Premium agreement.
  • For Start subscription, you get included free critical support to manage licenses, and assistance when you experience Dropbox service is down or unavailable.

Response time and availability

  • You can contact the customer center with a support requestfrom 08 – 16.00, Monday – Friday.
  • Our response time is at the latest within 4 hours during normal working hours if the case is registered directly via the customer center by phone, support site or chat.

No, you can’t mix different Dropbox subscriptions. You buy the same number of subscriptions for the users you want to have Dropbox in your company.